What info do you give your residential customers before the appointment?
I’m thinking of making a quick infographic type thing that includes what they need to know before we visit.
So far I’ve got things like:
making sure the water is turned on to the outdoor spigot,
if possible move anything out of the way of inside windows (but we can do it if not),
payment methods we accept,
things we don’t remove or charge extra to remove like paint…
Here is what I have so far…
It’s been a bit busy (fortunately!) so it took me a while to get this together. Wish I could share it in a form that would allow you to edit, but I made it using Canva.com, and it doesn’t give me the option to
At least this will give you all an idea of what it looks like.
Thanks! I’ve been sending it out manually. We’re in the market for an affordable CRM. I don’t love the idea of paying $200 a month at this point in our growth, but hopefully that we will head in that direction soon enough…I don’t have the best memory in the world lol.
Yes, they also have more to show other potential clients after you leave. Its good business and it looks good. It can separate from other businesses with careful planning and forethought of the sevice you provide to them as a focus and your experience with the business and expertise.