Hi Luke, thanks for the quick response! It’s not just the one window, it’s most of them quite near to the fire place as it’s open planned. I haven’t tried the 0000 steel wool actually so I’ll give that a shot next time and see if it comes up better.
It’s quite a large fire and it’s in the middle of the room with a chimney above it.
I’ll get some pictures next time I’m their to help you visualise it, but they will be in 2 weeks time as we do it every other week.
Thank you!